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General FAQs

How long will it take to create and deliver my Personalised Print?

Fiona endeavours to have your piece ready as quickly as possible.  Please bear in mind that each piece is hand finished by Fiona with care and attention. We aim to have your piece ready for collection or in the post within 5 working days. If you have any questions about delivery times, please do not hesitate to contact us

I can't see a particular scene or occasion in Fiona's prints, can I order a different piece?

Our online shop contains prints taken from Fiona's original artwork.  You can commission an original painting if you would like. Simply contact Fiona to discuss sizes and prices. If you have images of the place you would like captured, or a particular colour scheme, you can email them to us.

Can I order online and collect my order in Gallery Crafts?

Yes, when selecting 'post and packaging' in the checkout select 'collect in our store'. Please allow between 5 and 7 days for your piece to be ready. You can call us on (025)27972 to check if your piece is ready for collection. 

I'd like a painting that suits the colours of my house, how do I go about commissioning an original piece?

Simply contact Fiona to discuss design, sizes and prices. If you have colour charts, samples of carpets or furnishings and pictures you can show them to Fiona so that your original artwork is perfect for the space. 

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